1. Acceptance of Terms.

By accessing or using this website and services provided by L1 Tech (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, you must not use our services.

2. Services

L1 Tech provides marketing automation, lead management, and communication systems designed to help businesses capture, respond to, and manage incoming leads.

Our services may include, but are not limited to:

• CRM setup and configuration

• Automated SMS and email communication systems

• Missed call text-back functionality

• Lead capture and follow-up workflows

• Appointment booking systems

L1 Tech provides software-enabled services and does not act as an agent, broker, or contractor.

3. No Guarantees or Warranties

L1 Tech does not guarantee:

• Specific results, revenue, or number of booked jobs

• Lead quality, lead volume, or conversion rates

• Response rates from customers or prospects

All services are provided on an “as-is” and “as-available” basis.

4. Client Responsibility

Clients are responsible for:

• Responding to leads in a timely manner (if required)

• Providing accurate business and contact information

• Complying with all applicable laws, including communication and marketing regulations (SMS/email consent, etc.)

• Maintaining any necessary licenses or certifications related to their business

L1 Tech is not responsible for missed opportunities due to client inaction or incorrect setup information.

5. Third-Party Services

L1 Tech may integrate with or rely on third-party platforms (including but not limited to GoHighLevel, Twilio, email providers, and payment processors).

We are not responsible for:

• Downtime or failures of third-party services

• Changes in third-party pricing, policies, or functionality

• Delivery failures of SMS, calls, or emails

6. Communication Consent (IMPORTANT FOR A2P / SMS)

By using our services, you agree to comply with all applicable communication laws, including obtaining proper consent before contacting leads via SMS, phone, or email.

L1 Tech is not liable for misuse of communication systems or non-compliance with applicable regulations.

7. Limitation of Liability

To the fullest extent permitted by law, L1 Tech shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

• Loss of revenue or profits

• Loss of business opportunities

• Data loss or system interruptions

Total liability, if any, shall not exceed the amount paid by the client for services within the previous 30 days.

8. Indemnification

You agree to indemnify and hold harmless L1 Tech from any claims, damages, or liabilities arising from:

• Your use of the services

• Your business operations

• Any violation of laws or regulations

You agree to indemnify, defend, and hold harmless L1 Tech from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your use of the services, your business operations, or any violation of applicable laws or regulations.

9. Termination

We reserve the right to suspend or terminate services at any time if:

• Terms are violated

• Services are misused

• Required compliance standards are not met

10. Modifications

L1 Tech may update these Terms at any time. Continued use of services constitutes acceptance of any updated terms.

11. Governing Law

These Terms shall be governed by the laws of the State of Florida.

12. Contact Information

For any questions regarding these Terms, please contact:

L1 Tech

Email: [email protected]

Phone Number: 239 350 3586